Is this diagram useful to analyse where our own projects or organisations are at? Using it just as a checklist and measure, my work system falls short. Perhaps it is because I too often work alone. Work is often complex and trying to design and practice in a quality way can be improved by working in a good team. I'm thinking organisations have the advantage of established structures which support working in a more strategic way, especially if those structures also include learning and improvement. A sole business operator like myself needs to find alternative ways of creating that. What are the structures like in your work? Do you get to reflect and improve your work effectiveness?